Forgot your password

If you’re having trouble remembering your password, don’t worry! We’ve made it easy for you to reset your password and regain access to your account. Just follow the steps below to create a new password:

Step-by-Step Password Recovery Process

1. Navigate to Muffin Website: Start by going to our official website at www.muffin.ae.
2. Access Sign-In Page: Once you’re on our site, click on the Sign in button. This will take you to the login page. If you want to go directly to the sign-in page, you can also navigate directly to
   https://www.muffin.ae/auth/signin.
3. Initiate Password Recovery: On the sign-in page, look for and click on the Forgot Password? link. This option is designed to assist you in the password recovery process.
4. Provide Your Email Address: You will be prompted to enter the email address associated with your account. Please ensure you enter the email address you used to register with us, as this is where we will send your recovery PIN number.
5. Check Your Inbox: After submitting your email address, check your email inbox for a message from us containing a PIN number. This email should arrive within a few minutes; if you don’t see it, please check your spam or junk folder to make sure it hasn’t been mistakenly filtered.
6. Enter the PIN Number: Once you have received your PIN number, return to the recovery page and enter it in the designated field. This step verifies your identity and allows you to proceed with resetting your password.
7. Create a New Password: After your PIN has been verified, you will be prompted to create a new password for your account. Make sure your new password is strong and secure to protect your account.

Tips for a Strong Password

Creating a strong password is crucial for safeguarding your account and personal information. A robust password acts as the first line of defense against unauthorized access, protecting your data from potential cyber threats and malicious activities. It’s important to use a mix of uppercase and lowercase letters, numbers, and symbols to enhance the security of your password. Avoid using easily guessable information, such as your name, birthdate, or common words. Instead, consider adopting a passphrase—a series of words that are meaningful to you but challenging for others to guess.

For a deeper understanding of how to create effective and secure passwords, we highly recommend reading our article titled
Understanding Password Requirements. This guide provides detailed insights into the principles of strong password creation, including recommended practices and the rationale behind them. By following these guidelines, you can significantly improve the security of your accounts and personal information.

Remember, investing a little time and thought into creating a strong password can make a significant difference in your digital security. Be sure to visit the
Understanding Password Requirements article for comprehensive advice on crafting passwords that are both secure and memorable.

Need Further Assistance?

If you encounter any issues during the password recovery process or need additional assistance, please don’t hesitate to contact our support team. We’re here to help you regain access to your account as smoothly and securely as possible.

Thank you for using Muffin, and we look forward to continuing to serve you.